Q. Is your silk genuine?
Absolutely! We use only 100% pure mulberry silk sourced from a reputable supplier. We're so confident about the authenticity of our silk that we include a sample with every product so you can test it for yourself
Q. Is your silk sustainably sourced?
We have carefully selected a reputable silk supplier who have stringent measures in place to ensure the fair and ethical treatment of every individual in the supply chain. This includes a safe working environment, living wage payment, freely chosen employment and non- excessive working hours.
Q. Will silk scrunchies hold up my hair?
While we can't speak for all silk scrunchies on the market, we use superior strength elastic to ensure a tight grip on a double wrap for thick hair, and a triple wrap for fine hair. In short, yes!
Q. Will The SilkVine work on short hair?
Our original SilkVine is designed to work best on medium-long length hair, but we have a solution for short hair in the making! Get on our VIP list to be the first to hear when it launches
Q. Do you ship worldwide?
YES! We offer FREE Royal Mail shipping within the UK, and Royal Mail standard and tracked options worldwide, starting from £3.25
Q. What happens if my order arrives damaged?
Contact us right away at firstname.lastname@example.org with your order number and photos of the damaged items including outer packaging. We'll then issue a replacement or refund for you
Q. Is your packaging eco friendly?
We're proud to offer plastic-free, recycled & recyclable packaging right across our product range ♻️
Q. Why Makeup and Mane?
As hair, makeup & beauty professionals who best to trust with premium care for your hair? We’ve spent years exploring the best solutions for your hair needs, and only the best tried and tested methods make it onto our luxury list
Q. I have a product suggestion, can I get in touch?
Absolutely yes! We love hearing from our wonderful customers about what they'd like to see us launch next. Reach out at email@example.com and we'll have a chat about your ideas